Terms & Conditions
Providing security to the customers is the highest priority of shoppingate.pk. All the information is used for office purposes only and kept safe and secure. We assure you no one can misuse the information taken from any customer.
All the troubles regarding the website account on shoppingate.pk are seen and resolved by the shoppingate authority. By logging in to your account you can place order, check the status of your order and track your order placed on the website. Website of shoppingate.pk is not the only way for you to see or check the order status of the products; you can also check the placement and status of order on call inquiry between 9am to 9pm. If the product is not working properly nor burned or damaged the return policy is also here for its customers to entertain them within five days, any changes or the replacement of any order can be contemplated within five days . If cash on delivery is more than 10,000 PKR, customers are required to provide 50% down payment via debit or credit card transaction or can by easy paisa transfer or online banking and after receiving the 50% of money within an hour you’ll be notified through email or phone call about the processing of your order.
At shoppingate.pk you also have the option to cancel your orders but 10% of the amount will be deducted on the cancellation of order and other remaining balance is returned back to the customer providing payment gateway. Further information for the cancellation of orders includes providing the details of easy paisa or bank account through email. Once the customer has followed all steps and the process is completed the money is returned within two working days and as Sunday's off day, any orders placed, complaints lodged or cancellations made on Sunday are entertained on the next working day.
Additional shoppingate.pk Terms
- Main theme of this website is the shopping online in Pakistan especially in Lahore, Karachi, Islamabad and all other cities of Pakistan. Terms and conditions ("Terms and Conditions") apply to all the sections of this website.
- You are free to use most part of the website without getting registration (creating account with us) or disclosing any information but to complete the order process we need your email address, phone number and postal address.
- Purpose of registration is only to shop online, e-Newsletter or for asking queries from suppose staff of shoppingate.pk.
- Privilege of registration is that you can have information such as e-newsletter, fast order process etc
- These terms can be revised or changed without giving any notice by shoppingate.pk.
- We assume that you have read and accept the terms & conditions before any kind of online shopping with us.
- In case of refund, claim will be accepted or rejected according to the refund policy of shoppingate.pk.
- In case of any illegal activity we may, without any prior notice terminate the order or registration with us.
- We are assuming you are either you are above 18 years of age or using this website under the supervision of a parent or legal guardian.
- During the registration process you are suppose to agree to receive the e-newsletter but later on you can option out this and unsubscribe yourself from newsletters.
- Laws of Pakistan will be applied related to claim of website material or our product. All users hereby agree to submit to the jurisdiction of the Pakistan courts and to waive any objections based upon venue.
- unforeseen circumstances e.g. Weather conditions, shipment delay, Vendor delay, unavailability of products etc due to which product delivery time can increase
- Customers will be able to cancel the order from their control panel till the order status will be “Pending”. We will not able to cancel the order once turn to “Processed".
- if customer will not raise any issue e.g. Damaged product, Fault Product, Malfunctioning product, wrong product etc within 3 days of delivery than we will not entertain the return an consider it invalid return.
- For Damaged Product in transit: Customer can return to courier right away and we will process the refund within 2 to 3 days (if any).
- There will be no refund or return policy for the following type of items
- Apparel items
- DVDs, CDs
- Video games
- Products without any Serial number or UPC
- Items with tag “This product is not eligible for returns”
- Cash on delivery (COD) option is not available on Apparel (Garments) items.
- Before to order any product please make sure product technically fulfill your need and contain no illegal ingredient (e.g. wine, pig etc) or content. We are just your importer of goods from USA and will not provide any kind of technical support. For technical support you can consult internet.
- Before to use any electronic product make sure not to plugging in 110V electronic appliance into a 220V socket otherwise we will not responsible for any refund or return.